Terms and Conditions
Bookings:
To secure a booking we require a 50% non-refundable deposit. Payment of the balance of the booking must be made in full no less than 30 calendar days prior to arrival.
Where 12 guests or more are making a booking there is a 50% non-refundable deposit required.
Peak Season Terms and Conditions:
20 December until 5 January. All Bookings over Peak Season can only be secured once a 65% non-refundable deposit has been paid.
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Cancellation Policy:
The cancellation of the booking is based on the total amount paid less the 50% non-refundable deposit.
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> 30–15 days – 25% of full amount will be refunded
> 14 days or less –0% of full amount will be refunded
Arrival and Departure Times:
Guests may arrive any time from 14h00, and the lodge must be vacated by 10h00.
Please note that there is a 25% surcharge on late check outs and early check ins.
What we recommend you bring with you:
- Comfortable walking shoes, especially if you are going to do a trail as one of your game activities;
- Backpack to carry items when on drive or a walk/trail;
- sun hat;
- sunglasses;
- sun block;
- cameras and binoculars;
- anti-malaria precautions (please consult your doctor / pharmacist);
- light, neutral coloured clothing;
- swimming costume; and
- warm jackets for the winter months (May – October).